Terms & Conditions

Welcome to Fireplace Hawaii! By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By using our services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Products and Services

Fireplace Hawaii offers a range of fireplace products, installations, and accessories. We make every effort to ensure that the descriptions, images, and prices on our website are accurate. However, we reserve the right to make changes without notice.

3. Ordering and Payment

• Orders can be placed through our website, by phone, or in person.
• All payments must be processed at the time of the order. Accepted payment methods include credit cards, debit cards, and other online payment options.
• Prices are subject to change, and all transactions will be processed in USD.

4. Shipping and Delivery

• We offer delivery within the state of Hawaii. Delivery times may vary depending on location and availability.
• We are not responsible for delays caused by third-party shipping carriers, natural disasters, or unforeseen circumstances.

5. Returns and Refunds

• We offer a 30-day return policy for products that are unused and in their original packaging.
• Installation services are non-refundable once completed.
• Please contact our customer support team for assistance with returns or exchanges.

6. Warranty

All products purchased from Fireplace Hawaii come with a manufacturer warranty, which covers defects in materials or workmanship. The warranty period and conditions vary by product. For detailed warranty information, please refer to the product's documentation.

7. Limitation of Liability

Fireplace Hawaii is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability to you for any claims, losses, or damages will not exceed the amount you paid for the product or service.

8. Privacy Policy

We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions are governed by the laws of the state of Hawaii. Any disputes arising from the use of this website or our services will be subject to the jurisdiction of the courts in Hawaii.

10. Changes to Terms

Fireplace Hawaii reserves the right to update or modify these Terms and Conditions at any time. We will post the updated version on this page with the date of the most recent revision.

Thank you for choosing Fireplace Hawaii!